Site Reliability Engineering (SRE) Practitioner

Site Reliability Engineering (SRE) Practitioner℠: Advance your DevOps skills. Create stronger teams. Today, organisations are dealing with a higher volume of change in a more

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ITIL® 4 Sales Professional

Specifically designed for ITSM tool vendors, it provides a basic knowledge of the key ITIL concepts, with a strong focus on the marketing and sales

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ITIL® 4 How to Implement

Specifically designed for ITSM tool vendors, it provides practical recommendations on how to scope, plan, manage and evaluate an ITSM implementation, collaborating with customers throughout

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MSP Foundation, 4th edition

The MSP 4th edition Foundation Level proves you have sufficient knowledge and understanding of the MSP Guidance. The MSP 4th edition Foundation Certification demonstrates you

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MSP Practitioner, 4th edition

The MSP 4th edition Practitioner Level proves you have sufficient understanding to apply the MSP Guidance. The MSP 4th edition Practitioner Certification demonstrates you have

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MSP Advanced Practitioner

The MSP Advanced Practitioner Level demonstrates you can lead a programme of transformational change. The MSP Advanced Practitioner Certification is aimed at MSP Practitioners who

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ITIL 4 Specialist: Monitor, Support and Fulfil

This combo of five practices provides the skills to deliver effective support and monitor service performance.

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ITIL 4 Practitioner: Problem Management

Understand the integral role of Problem Management and gain hands-on experience of key processes and activities.

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