Service Desk Analyst v7 (SDA)

Develop key customer service and support competencies Service Desk Analyst (SDA) SDA is designed to provide service desk and support analysts with the skills to

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ITIL 4 Practitioner: Monitoring and Event Management

Cultivate the ability to monitor services methodically by recording, reporting, and promptly addressing events.

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Continuous Testing Foundation

Continuous Testing Foundation (CTF)℠: Advance your DevOps skills. Create stronger teams. Continuous Testing enables faster, higher quality releases and reduced costs by seamlessly integrating into

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PeopleCert Data Science: Foundation

Connect the dots. Uncover patterns. Draw insights. PeopleCert Data Science Foundation is aimed at anyone who wishes to have and demonstrate a thorough understanding of

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PeopleCert Data Science: Data Analyst

Connect the dots. Uncover patterns. Draw insights. PeopleCert Data Science Analyst is aimed at anyone who wishes to demonstrate a thorough understanding of data science

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Certified Agile Service Manager

Certified Agile Service Manager (CASM)®: Advance your DevOps skills. Create stronger teams. Adopting DevOps and an agile culture increases customer value and delivers greater business

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ITIL 4 Practitioner: Release Management

Become an expert in successfully managing the release of new and modified services.

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ITIL 4 Specialist: Business Relationship Management

Become an expert in building relationships between service providers, consumer organisations, and stakeholders.

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ITIL 4 Leader: Digital & IT Strategy

Improve your digital leadership skills to align digital strategies with broader business objectives, discover how to navigate VUCA environments and effectively respond to disruptions.

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ITIL 4 Specialist: Drive Stakeholder Value

Gain the skills you need to enhance stakeholder relationships and optimise the user experience through effective value co-creation.

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