Certified Chief Innovation Officer (CCInO)®

GInI Certified Chief Innovation Officer (CCInO)® is GInI’s recognition of senior business leaders who have demonstrated an advanced understanding of key topics relating to enterprise

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Authorized Innovation Assessor (AInA)®

GInI Authorized Innovation Assessor (AInA)® is GInI’s recognition of individuals who have met GInI’s standard for being capable of conducting innovation maturity assessments on behalf

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Authorized Growth Venture Assessor (AGVA)®

GInI Authorized Growth Venture Assessor (AGVA)® is GInI’s recognition of individuals who have met GInI’s standard for being capable of undertaking GInI’s Innovation-Driven-Growth Readiness &

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HDI Support Center Team Lead

Support center team leads serve as the communication link between the team and themanager as well as the first point of internal escalation for the

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HDI Support Center Analyst

Service and support analysts provide front line technical support and act as the primary point of contact for customers. It is vital that these IT

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HDI Problem Management Professional

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited,

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HDI Desktop Advanced Support Technician

HDI’s Desktop Advanced Support Technician course focuses on building the advanced skills required to provide excellent customer service and increase the productivity and capabilities of

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HDI Support Center Manager

HDI Support Center Manager training explores how the support center’s strategy drives everything the support center does: service delivery, infrastructure implementation, operational processes, workforce management,

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HDI Support Center Director

Gaining the support of senior management and effectively communicating the pivotal role of the support center are crucial to any support operation’s success. For these

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HDI Desktop Support Manager

Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to

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