ITIL 4 Practitioner: Service Desk
Develop skills to act as the go-to contact for both providers and users to enhance customer experience and satisfaction.
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Develop skills to act as the go-to contact for both providers and users to enhance customer experience and satisfaction.
Read MoreDevelop key customer service and support competencies Service Desk Analyst (SDA) SDA is designed to provide service desk and support analysts with the skills to
Read MoreCultivate the ability to monitor services methodically by recording, reporting, and promptly addressing events.
Read MoreContinuous Testing Foundation (CTF)℠: Advance your DevOps skills. Create stronger teams. Continuous Testing enables faster, higher quality releases and reduced costs by seamlessly integrating into
Read MoreConnect the dots. Uncover patterns. Draw insights. PeopleCert Data Science Foundation is aimed at anyone who wishes to have and demonstrate a thorough understanding of
Read MoreConnect the dots. Uncover patterns. Draw insights. PeopleCert Data Science Analyst is aimed at anyone who wishes to demonstrate a thorough understanding of data science
Read MoreCertified Agile Service Manager (CASM)®: Advance your DevOps skills. Create stronger teams. Adopting DevOps and an agile culture increases customer value and delivers greater business
Read MoreBecome an expert in successfully managing the release of new and modified services.
Read MoreBecome an expert in building relationships between service providers, consumer organisations, and stakeholders.
Read MoreLearn to foster robust tactical and strategic connections between your organisation and its stakeholders.
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